Tegra Australia is committed to providing quality services to our customers, suppliers and employees. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles (NPPs) govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
Personal Information Tegra Collects
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, contact details, date of birth, bank account details, driver’s licence number, credit worthiness.
Tegra collects personal information directly from an individual where reasonable and practical.
We collect your Personal Information for the primary purpose of providing our services to you and providing information to our clients, business partners or associates. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Tegra understands the importance of keeping sensitive personal information private and only discloses such information to third parties in limited circumstances.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed to third parties in limited circumstances. This may include:
Credit providers and credit reporting agencies.
Tegra’s accounting or legal advisors
Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored at our own premises in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, Tegra will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of Your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Complaints and Information
If you have any queries or complaints about our Privacy Policy please contact us at:
Tegra Australia
PO Box 6 Cootamundra NSW 2590
Email: tegra@tegra.com.au
Fax: 02 6384 2317