Privacy Policy

Tegra Australia is committed to providing quality services to our customers, suppliers and employees. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles (NPPs) govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

Personal Information Tegra Collects

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, contact details, date of birth, bank account details, driver’s licence number, credit worthiness. 

Tegra collects personal information directly from an individual where reasonable and practical. 

We collect your Personal Information for the primary purpose of providing our services to you and providing information to our clients, business partners or associates. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. 

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Tegra understands the importance of keeping sensitive personal information private and only discloses such information to third parties in limited circumstances.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed to third parties in limited circumstances. This may include:

  • Credit providers and credit reporting agencies.

  • Tegra’s accounting or legal advisors

  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored at our own premises in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, Tegra will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Complaints and Information 

If you have any queries or complaints about our Privacy Policy please contact us at:

Tegra Australia

PO Box 6 Cootamundra NSW 2590

Email: tegra@tegra.com.au

Fax: 02 6384 2317

Warri Pollution Incident Response Management Plan

Pollution Incident Response Management Plan Warri Quarry

1.INTRODUCTION

PURPOSE

This document is to summarize Tegra’s background information and procedures of the quarry’s Pollution Incident Response Management Plan. It is available for inspection by the EPA, relevant authorities, neighbours and the community.

It demonstrates compliance with the new requirements introduced by the Protection of the Environment Legislation Amendment Act 2014 to prepare and implement a pollution incident response management plan.

This plan is kept, tested and implemented in accordance with the Act and the Regulation.


OBJECTIVES

Ensure the actions of the plan will contain to a minimum and manage a pollution incident.

Respond to, assess, minimize, contain and control the risk of a pollution incident at the quarry.

Notify staff and management, EPA, relevant authorities, neighbours and the community who may be affected by the pollution incident and its consequences.

That management and staff are trained in the implementation, testing, review and relevancy the plan.


IDENTIFY HAZARDS

Section 4 of the Tegra MSMP states the aims of Hazard Identification and Risk Management. Regular inspections of site activities identify pollution hazards that pose a risk of ‘material harm to the environment’. Risk assessments are applied to such hazards aiming to identify foreseeable events, their impact, potential consequences and implemented controls.

The Hazardous Substances register identifies the maximum quantity and location of hazardous substances stored on the site, their location is also identified on the site map. MSDS and TDS are available for these substances in the MSDS folder.


2. ACTION

In order to manage a pollution incident which may cause material harm to the environment the Pollution Incident Management Response Plan will be put into action. It will follow the procedures as detailed below.


RESPONSE

The Production Manager is to respond the suspected incident and make an initial assessment.


ASSESSMENT

The assessment of the incident will include:

  • If safe to do so remove any persons from harm and minimize the risk of harm to any other persons

  • Identify the substance/material leaked

  • Determine the quantity of substance/material leaked

  • What are the risks to health and safety of personnel

  • Determine if the on-site resources can contain, manage and clean up the incident

  • Determine if the incident will cause material harm to the environment


STOP

With safety and minimizing the risk of harm to any persons as a priority it may be possible to stop the leak by:

  • Turning off the supply tap/valve

  • Plugging the leak – replace bung or cap, plug a hole

  • Position a damaged drum to prevent any further leak – rollover, return upright

  • Construct a bund wall with booms, earth or sand to prevent further spread


NOTIFY

If the incident has the potential to cause material harm to the environment the following are to be notified:

  • Senior management

  • Emergency services

  • Department of Environment, Climate Change and Water

  • Local Council

  • Water Authority

  • Workcover NSW

  • Neighbours and local community


CONTAIN AND CONTROL

If the incident is of such a nature that the leaked material may exit the site every effort should be made to contain the material within the site until the relevant authority arrives. The use of heavy machinery and earth bunding may be necessary.


Flood Conditions

If flood waters have entered the site it will be necessary to contain the flood waters within the site to prevent any water that may be contaminated on the site returning to the river system. It may be necessary to consult with the relevant authority to determine the best method of evacuating the flood waters from the site.


CLEAN UP AND DISPOSAL

The incident site is to be cleaned up of the leaked material and restored to the state it was in prior to the leak.

  • If the incident is of such a nature to cause harm to the environment it is to be collected and stored on the site prior to disposal

  • All care is to be taken is to restore the site to its condition prior to the incident whilst having minimal effect on the environment

  • Collected material is to be disposed of in accordance with the regulations of the relevant authority


3. REVIEW AND EVALUATION

  • Assist the relevant authorities in conducting investigations and enquiries

  • An internal investigation is to be conducted and a report prepared

  • Conduct a review of the incident and evaluate the effectiveness of the PIRMP

  • Make any changes to the PIRMP to reflect the findings of the review and evaluation process


4. TRAINING AND TESTING 

In accordance with MSMP Section 7 Emergency Planning all workers are trained in the implementation of emergency procedures, use of emergency equipment and evacuation procedures relevant to the site.

Emergency drills and testing of the procedures are conducted and reviewed annually.

The emergency plan, this PIRMP and site map are displayed in the site office.

The local emergency services have been forwarded an information letter in regard to the site and a site plan.

This PIRMP is available to the public and relevant authorities on the company website.

5.  SITE OPERATION DETAILS

1. Name: TEGRA  Warri Quarry

     Ph: 02 6384 2340

2. Address: 7275 Kings Highway Braidwood.

12kms west of Braidwood, adjacent to Warri Rest Area  

3. Hours of operation: Monday – Friday 

7am – 4.30pm      (Gate is locked outside of these hours)

4. Contacts: General Manager 02 6384 2300

Production Manager 0428 265 382  

5. Type of Operation: River rock and sand extrication, processing and crushing.

6. No. of persons employed: 3

7. Max No. of persons on site: 10

8. Plant and equipment: 2 x front end loaders

1 x 35 tonne excavator

1 x 30 tonne dump truck

Sand washing plant, pumps and diesel bowser

Dry screening plant

Mobile crushing plant

Toyota 4x4 Utility

Workshop equipment

Water tank trailer

9. Emergency Assembly Area: 

Main workshop (refer to site map)

Entrance road is of gravel all weather construction

10. Emergency equipment and location:

Fire extinguishers – workshop

1st Aid Kits – workshop (refer to site map)

6. AUTHORITY NOTIFICATION LIST


AUTHORITY CONTACT NUMBER

Mine Operator 02 6384 2300

Production Manager 0428 265 382

Emergency Services

Fire and Rescue NSW 000

Ambulance 000

Police 000

Rural Fire Service 000

SES 132 500

Braidwood hospital 02 4842 2566

Dept Environment, Climate Change & Water 131 555

Southern Rivers CMA 1800 678 593

Queanbeyan-Palerang Regional Council 1300 735 025

Workcover NSW 131 050

Electricity 132 080

Local Community Notifications

Neighbours adjoining

Neighbours downstream

Users of nearby recreational facilities

Local radio

REFERENCES

  • Tegra Mine Safety Management Plan

  • Tegra Site Registers

  • Tegra MSDS Folder

  • Tegra Environmental Policy

  • Site information

  • Site map

Protection of the Environment Legislation Amendment Act 2014

NSW EPA Environmental guidelines: Preparation of pollution incident response management plans 20120227egpreppirmp (nsw.gov.au)


Please click on link below to download.

WARRI PIRMP

This Plan remains the property of Tegra Australia, the return of it may be called upon at any time for changes and/or upgrades.

COPYRIGHT:  Concepts and information contained in this document are the property of Tegra Australia.  Use or copying of this document in whole or in part without the written permission of Tegra Australia constitutes an infringement of copyright.

Test and Review Date: August 2024

Jugiong Pollution Incident Response Management Plan

Pollution Incident Response Management Plan Jugiong Quarry

1.INTRODUCTION

PURPOSE

This document is to summarise Tegra’s background information and procedures of the

quarry’s Pollution Incident Response Management Plan. It is available for inspection by the EPA, relevant authorities, neighbours and the community.

It demonstrates compliance with the new requirements introduced by the Protection of the Environment Legislation Amendment Act 2011 to prepare and implement a pollution incident response management plan.

This plan is kept, tested and implemented in accordance with the Act and the Regulation.

OBJECTIVES

Ensure the actions of the plan will contain to a minimum and manage a pollution incident.

Respond to, assess, minimise, contain and control the risk of a pollution incident at the quarry.

Notify staff and management, EPA, relevant authorities, neighbours and the community who may be affected by the pollution incident and its consequences.

That management and staff are trained in the implementation, testing, review and relevancy the plan.

IDENTIFY HAZARDS

Section 4 of the Tegra MSMP states the aims of Hazard Identification and Risk Management. Regular inspections of site activities identify pollution hazards that pose a risk of ‘material harm to the environment’. Risk assessments are applied to such hazards aiming to identify foreseeable events, their impact, potential consequences and implemented controls. 

The Hazardous Substances register identifies the maximum quantity and location of hazardous substances stored on the site, their location is also identified on the site map. MSDS and TDS are available for these substances in the MSDS folder.

2. ACTION

In order to manage a pollution incident which may cause material harm to the environment the Pollution Incident Management Response Plan will be put into action. It will follow the procedures as detailed below.

RESPONSE

The Production Manager is to respond the suspected incident and make an initial assessment. 

ASSESSMENT

The assessment of the incident will include:

  • If safe to do so remove any persons from harm and minimize the risk of harm to any other persons

  • Identify the substance/material leaked

  • Determine the quantity of substance/material leaked

  • What are the risks to health and safety of personnel

  • Determine if the on-site resources can contain, manage and clean up the incident

  • Determine if the incident will cause material harm to the environment

STOP

With safety and minimising the risk of harm to any persons as a priority it may be possible to stop the leak by:

  • Turning off the supply tap/valve

  • Plugging the leak – replace bung or cap, plug a hole

  • Position a damaged drum to prevent any further leak – rollover, return upright

  • Construct a bund wall with booms, earth or sand to prevent further spread

NOTIFY

If the incident has the potential to cause material harm to the environment the following are to be notified:

  • Senior management

  • Emergency services

  • Department of Environment, Climate Change and Water

  • Local Council

  • Water Authority 

  • Workcover NSW

  • Neighbours and local community

CONTAIN AND CONTROL

If the incident is of such a nature that the leaked material may exit the site every effort should be made to contain the material within the site until the relevant authority arrives. The use of heavy machinery and earth bunding may be necessary.

Flood Conditions

If flood waters have entered the site it will be necessary to contain the flood waters within the site to prevent any water that may be contaminated on the site returning to the river system. It may be necessary to consult with the relevant authority to determine the best method of evacuating the flood waters from the site.

CLEAN UP AND DISPOSAL

The incident site is to be cleaned up of the leaked material and restored to the state it was in prior to the leak.

  • If the incident is of such a nature to cause harm to the environment it is to be collected and stored on the site prior to disposal

  • All care is to be taken is to restore the site to its condition prior to the incident whilst having minimal effect on the environment

  • Collected material is to be disposed of in accordance with the regulations of the relevant authority

3. REVIEW AND EVALUATION

  • Assist the relevant authorities in conducting investigations and enquiries

  • An internal investigation is to be conducted and a report prepared

  • Conduct a review of the incident and evaluate the effectiveness of the PIRMP

  • Make any changes to the PIRMP to reflect the findings of the review and evaluation process

4. TRAINING AND TESTING 

In accordance with MSMP Section 7 Emergency Planning all workers are trained in the implementation of emergency procedures, use of emergency equipment and evacuation procedures relevant to the site.

Emergency drills and testing of the procedures are conducted and reviewed annually.

The emergency plan, this PIRMP and site map are displayed in the site office.

The local emergency services have been forwarded an information letter in regard to the site and a site plan.

This PIRMP is available to the public and relevant authorities on the company website.


5.  SITE OPERATION DETAILS

1. Name: TEGRA  Jugiong Quarry

Ph: 02 6384 2341

2. Address: Bundarbo Rd Jugiong.

2 kms south of Riverside Drive.

3. Hours of operation: Monday – Friday 

7am – 4.30pm      (Gate is locked outside of these hours)

4. Contacts: General Manager 02 6384 2300

Production Manager 0458 285 398  

5. Type of Operation: River rock and sand extrication, processing and crushing.

6. No. of persons employed: 5

7. Max No. of persons on site: 12

8. Plant and equipment: 4 x front end loaders

1 x 35 tonne excavator

2 x 30 tonne dump truck

Sand washing plant

Dry screening plant

Stone screening/washing plant

Toyota 4x4 Utility

Workshop equipment

1 x water tanker

9. Emergency Assembly Area: 

Meal Room adjacent to Main workshop 

(refer to site map)

Entrance road is sealed all weather construction

10. Emergency equipment and location:

Fire extinguishers – workshop, office and crusher control room

1st Aid Kit located in Meal Room

(refer to site maps)


6. AUTHORITY NOTIFICATION LIST

AUTHORITY CONTACT NUMBER

Mine Operator 02 6384 2300

Production Manager 0458 285 398

Emergency Services

Fire and Rescue NSW 000

Ambulance 000

Police 000

Rural Fire Service 000

SES 132 500

Gundagai  hospital 02 6944 1022

Dept Environment, Climate Change & Water 131 555

Murray Darling Basin Authority 02 6279 0100

Hilltops Council Young Office 1300 445 586

Harden Office 1300 445 586

Workcover NSW 131 050

Electricity 132 080

Local Community Notifications

Neighbours adjoining

Neighbours downstream

Users of nearby recreational facilities

Local radio

image3.png
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REFERENCES

Tegra Mine Safety Management Plan

Tegra Site Registers

Tegra MSDS Folder

Tegra Environmental Policy

Site information

Site map

Protection of the Environment Legislation Amendment Act 2011

NSW EPA Environmental guidelines: Preparation of pollution incident response management plans


Please click on link below to download.

JUGIONG PIRMP

This Plan remains the property of Tegra Australia, the return of it may be called upon at any time for changes and/or upgrades.

COPYRIGHT:  Concepts and information contained in this document are the property of Tegra Australia.  Use or copying of this document in whole or in part without the written permission of Tegra Australia constitutes an infringement of copyright.

Test and Review Date: 18 January 2024

Bereena Pollution Incident Response Management Plan

Bereena Pollution Incident Response Management Plan

1.INTRODUCTION

PURPOSE

This document is to summarise Tegra’s background information and procedures of the quarry’s Pollution Incident Response Management Plan. It is available for inspection by the EPA, relevant authorities, neighbours and the community.

It demonstrates compliance with the new requirements introduced by the Protection of the Environment Legislation Amendment Act 2011 to prepare and implement a pollution incident response management plan.

This plan is kept, tested and implemented in accordance with the Act and the Regulation.

OBJECTIVES

Ensure the actions of the plan will contain to a minimum and manage a pollution incident.

Respond to, assess, minimise, contain and control the risk of a pollution incident at the quarry.

Notify staff and management, EPA, relevant authorities, neighbours and the community who may be affected by the pollution incident and its consequences.

That management and staff are trained in the implementation, testing, review and relevancy the plan.

IDENTIFY HAZARDS

Section 4 of the Tegra MSMP states the aims of Hazard Identification and Risk Management. Regular inspections of site activities identify pollution hazards that pose a risk of ‘material harm to the environment’. Risk assessments are applied to such hazards aiming to identify foreseeable events, their impact, potential consequences and implemented controls. 

The Hazardous Substances register identifies the maximum quantity and location of hazardous substances stored on the site, their location is also identified on the site map. MSDS and TDS are available for these substances in the MSDS folder.

2. ACTION

In order to manage a pollution incident which may cause material harm to the environment the Pollution Incident Management Response Plan will be put into action. It will follow the procedures as detailed below.

RESPONSE

The Production Manager is to respond the suspected incident and make an initial assessment. 

ASSESSMENT

The assessment of the incident will include:

  • If safe to do so remove any persons from harm and minimise the risk of harm to any other persons

  • Identify the substance/material leaked

  • Determine the quantity of substance/material leaked

  • What are the risks to health and safety of personnel

  • Determine if the on-site resources can contain, manage and clean up the incident

  • Determine if the incident will cause material harm to the environment

STOP

With safety and minimising the risk of harm to any persons as a priority it may be possible to stop the leak by:

  • Turning off the supply tap/valve

  • Plugging the leak – replace bung or cap, plug a hole

  • Position a damaged drum to prevent any further leak – rollover, return upright

  • Construct a bund wall with booms, earth or sand to prevent further spread

NOTIFY

If the incident has the potential to cause material harm to the environment the following are to be notified:

  • Senior management

  • Emergency services

  • Department of Environment, Climate Change and Water

  • Local Council

  • Water Authority 

  • Workcover NSW

  • Neighbours and local community

CONTAIN AND CONTROL

If the incident is of such a nature that the leaked material may exit the site every effort should be made to contain the material within the site until the relevant authority arrives. The use of heavy machinery and earth bunding may be necessary.

Flood Conditions

If flood waters have entered the site it will be necessary to contain the flood waters within the site to prevent any water that may be contaminated on the site returning to the river system. It may be necessary to consult with the relevant authority to determine the best method of evacuating the flood waters from the site.

CLEAN UP AND DISPOSAL

The incident site is to be cleaned up of the leaked material and restored to the state it was in prior to the leak.

  • If the incident is of such a nature to cause harm to the environment it is to be collected and stored on the site prior to disposal

  • All care is to be taken is to restore the site to its condition prior to the incident whilst having minimal effect on the environment

  • Collected material is to be disposed of in accordance with the regulations of the relevant authority

3. REVIEW AND EVALUATION

  • Assist the relevant authorities in conducting investigations and enquiries

  • An internal investigation is to be conducted and a report prepared

  • Conduct a review of the incident and evaluate the effectiveness of the PIRMP

  • Make any changes to the PIRMP to reflect the findings of the review and evaluation process

4. TRAINING AND TESTING 

In accordance with MSMP Section 7 Emergency Planning all workers are trained in the implementation of emergency procedures, use of emergency equipment and evacuation procedures relevant to the site.

Emergency drills and testing of the procedures are conducted and reviewed annually.

The emergency plan, this PIRMP and site map are displayed in the site office.

The local emergency services have been forwarded an information letter in regard to the site and a site plan.

This PIRMP is available to the public and relevant authorities on the company website.

5.  SITE OPERATION DETAILS

1. Name: TEGRA  Bereena Quarry

   Ph: 02 6384 2342

2. Address: Bereena  Rd Gundagai.

Off the Hume Hwy 6 kms south of Gundagai.

3. Hours of operation: Monday – Friday 

7am – 4.30pm      (Gate is locked outside of these hours)

4. Contacts: General Manager 02 6384 2300

Production Manager 0427 100 589

5. Type of Operation: River rock and sand extrication, processing and crushing.

6. No. of persons employed: 2

7. Max No. of persons on site: 8

8. Plant and equipment: 2 x front end loaders

1 x 35 tonne excavator

1 x 30 tonne dump truck

Sand washing plant

Dry screening plant

Mobile Crushing plant

Toyota 4x2 Utility

Workshop equipment

1 x  water tanker

9. Emergency Assembly Area: 

Meal Room adjacent to Main workshop 

(refer to site map)

Entrance road is unsealed all weather construction

10. Emergency equipment and location:

Fire extinguishers – workshop, office and crusher control room

1st Aid Kit located in Meal Room

(refer to site map)

6. AUTHORITY NOTIFICATION LIST

AUTHORITY CONTACT NUMBER

Mine Operator 02 6384 2300

Production Manager 0427 100 589

Emergency Services

Fire and Rescue NSW 000

Ambulance 000

Police 000

Rural Fire Service 000

SES 132 500

Gundagai hospital 02 6944 1022

Dept Environment, Climate Change & Water 131 555

Murray Darling Basin Authority 02 6279 0100

Cootamundra - Gundagai Regional Council 1300 459 689

Workcover NSW 131 050

Electricity 132 080

Local Community Notifications

Neighbours adjoining

Neighbours downstream

Users of nearby recreational facilities

Local radio

image3 (2).png

REFERENCES

Tegra Mine Safety Management Plan

Tegra Site Registers

Tegra MSDS Folder

Tegra Environmental Policy

Site information

Site map

Protection of the Environment Legislation Amendment Act 2011

NSW EPA Environmental guidelines: Preparation of pollution incident response management plans


Please click on link below to download.

BEREENA PIRMP

Test and Review Date: 23 January 2024

This Plan remains the property of Tegra Australia, the return of it may be called upon at any time for changes and/or upgrades.

COPYRIGHT:  Concepts and information contained in this document are the property of Tegra Australia.  Use or copying of this document in whole or in part without the written permission of Tegra Australia constitutes an infringement of copyright.

Conditions Of Sale

TERMS & CONDITIONS OF SALE

1. GENERAL

1.1 “Tegra” means Tegra Australia Pty Ltd.

1.2 “Buyer” means you or any person, business or entity that acquires products from Tegra.

1.3 Any instructions received from the buyer for the supply of products supplied by Tegra shall constitute acceptance of these Terms and Conditions of Sale.

1.4 It is expressly acknowledged and agreed that these Terms and Conditions of Sale operate to the exclusion of all and any terms and conditions issued by the buyer whether before or after the date these Terms & Conditions of Sale come into effect.

1.5 The buyer undertakes to notify Tegra not less than 14 days of any proposed changes to the details contained in the Commercial Credit Application.

1.6 Tegra may at any time change its Terms and Conditions of Sale by publishing new conditions which will be deemed to come into effect 45 days after those new conditions are published.

1.7 Where a buyer has a credit account with Tegra, Tegra’s credit conditions will also apply to the buyer. In the case of orders for non standard products additional conditions will also apply as notified to the buyer at the time ofplacing the order.

1.8 The products are as described on the invoices, quotation or other work commencement documents as supplied by Tegra.

1.9 If the buyer fails to make payment in respect of a statement issued by Tegra in full to Tegra when due, for

whatever reason, Tegra will be entitled (without prejudice to any other right or remedy it may have) to:

(a) cancel or suspend any existing orders of, or delivery under any order to, the buyer or refuse to accept

any new orders, and

(b) charge the buyer an administration fee on the overdue amount.

1.9 Where the buyer makes payment by credit card or by direct credit, any and all merchant fees in facilitating the payment will also be payable by the buyer.

2. GST

The buyer must pay Tegra a total price which includes the goods and service tax paid or payable by Tegra in respect of products supplied by Tegra to the buyer. The amount payable by the buyer will be stated on an invoice to the buyer.

3. PRICES

3.1 Prices quoted, unless stated in writing, shall remain firm during the period of the current calendar month that the quotation was offered. After the aforesaid period, and at the Company’s sole discretion, it may vary any price quoted without notice.

3.2 Unless alternative prior arrangements have been agreed with the buyer, payment in full is due prior to delivery.

3.3 Price is strictly net and no settlement discount will be allowed.

4. DELIVERY

4.1 The delivery of products shall be made by the shortest access route available at the time of quotation. In the advent of access roads being closed or in the opinion of Tegra, the access route is in disrepair and/or not suitable for the carriage of delivery vehicles and thus prohibiting delivery by the shortest access route, Tegra reserves the right to charge for any additional cost or expense incurred by it in completing such delivery(s).

4.2 Unless specifically agreed in writing delivery shall be at the kerb alignment and Tegra shall not be bound to deliver on-site. Any entry thereon shall be at the sole discretion of Tegra’s delivery driver. In the advent of such entry to site Tegra shall at all times be indemnified and kept indemnified in respect thereof.

4.3 Tegra shall not be liable in any way or manner whatsoever for any damage however arising to any wall, kerbing, guttering, road, footpath, concrete work, building structure, paving, pipes, cables, fitting or other property situated in or adjacent to the place of delivery, by or on behalf of Tegra or situate on or adjacent to the site of any works being carried out by Tegra under contract constituted pursuant to the sale.

4.4 Tegra may in its absolute discretion refuse delivery if it is unsafe, unsuitable or access is restricted.

5. RISK

5.1 Unless otherwise agreed in writing, the buyer will be deemed to have accepted products as complying with any or all specifications, stated or implied in any way, on discharge of the products at site or on collection of products from the Tegra’s yard(s) or quarries and thereafter will not be entitled to reject any product, or make any claim, demand or take any action relating in any way to the product’s suitability.

5.2 Any claim relating to any alleged deficiency in the quality / quantity of products delivered by Tegra or collected from the Tegra’s yard(s) or quarries must be endorsed at the time of delivery or collection on Tegra’s copy of the sales docket and unless so endorsed, Tegra will not be liable in respect of any alleged deficiency. Any claim relating to the quality / quantity of goods delivered or collected must be in writing and lodged with Tegra within twenty four hours of any such delivery or collection and if not so lodged, Tegra will not be liable in respect thereof.

6. YOUR DISCLAIMER

The buyer hereby disclaims any right to rescind or cancel the Application for Commercial Credit or to sue for damages or to claim restitution arising out of any misrepresentation made to the buyer, by any agent or servant of Tegra and the buyer acknowledges that the products purchased have been so done relying on the buyer’s own skill and judgement.

7. PRE MIXED CONCRETE PRODUCTS

7.1 At the time of ordering the buyer shall specify those properties such as application, quantity, strength grade, aggregate size, additional additives and any other properties required.

7.2 Subject to Clause 4.1 of these Conditions of Sale, Tegra shall generally comply with Australian Standard 1379, Specification and Supply of Concrete.

7.3 If the buyer requires special concrete, or a slump in excess of or less than 100mm, or aggregate with a maximum size other than 20mm, or additional additives, special charges may apply.

7.4 An unloading time of 7 minutes per cubic metre for delivery is allowed for unloading at the delivery address. If a delivery exceeds the allowable unloading time a waiting time charge may be incurred.

7.5 Tegra does not undertake to add heating or cooling agents to control concrete temperature and hence does not undertake that concrete will meet the temperature limitations of AS1379.

7.6 Tegra is unable to accept responsibility in respect of strength or any defect which may develop in any concrete supplied if water is added to the concrete either before or after discharge without Tegra’s technical representative’s consultation.

7.7 Testing of concrete and/or aggregates will not necessarily be carried out unless prior arrangements have been agreed to by the buyer. If testing is required such testing will be conducted in accordance to the applicable Australian Standard and the buyer will pay Tegra’s rates. If the results of any testing are to be used in any claim against Tegra, such testing shall comply with the applicable Australian Standard.

7.8 Tegra shall not be taken to have approved any concrete specification supplied to it by the buyer as being suitable for any particular purpose. Tegra shall not be liable for any loss or delay, or any costs associated therewith, that result from any defects in or unsuitability of such specification.

7.9 Tegra shall not be liable for any variation in aggregate consistency and colour, additives, colour defects, shrinkage or any cracks to the end product as a result of oxide and / or additives being added to the mix.

Following discharge of the product on site the buyer will not be entitled to reject product, or make any claim, demand or take any action relating in any way to the products suitability.

8. DECORATIVE AND POLISHED CONCRETE PRODUCTS

8.1 Decorative Premixed Concrete is a blend of Natural Quarry Products containing aggregates and other materials, making each floor individual. Variations in appearance and consistency may occur from batch to batch and will not necessarily mirror samples provided.

8.2. Shadowing, discolouration, depth of colour, trowel marks, moisture movement, and colour change are all due to and are a characteristic of concrete which undergoes chemical changes and as it cures and gains strength.

8.3. All concrete shrinks slightly as it hardens and this can result in cracking. These cracks can be controlled by the use of expansion joints and the correct curing techniques. Extra care should be taken when placing concrete on days of high temperature & wind and low relative humidity.

8.4. Tegra as a Premixed Concrete supplier takes NO responsibility for the workmanship of the contract placers, finishers or polishers. The concrete will be supplied to the agreed mix design. Whilst all due care and attention will be taken in supplying a quality product we have no control over the use of our product by the placing contractor and therefore no liability or responsibility will be accepted by Tegra with regard to the quality of the placed and finished concrete including, but not limited to, problems with cracking, delamination, dusting, honeycombing, colour, grinding, polishing or the attaining of levels.

8.5. Tegra advise that written quotations should be obtained from placing contractors and previous work should be viewed.

9. QUARRY PRODUCTS

9.1 At the time of ordering the product the buyer shall specify those products and any properties such as application, quantity and any other properties required.

9.2 Testing of materials is not automatically carried out and if requested by the buyer will be done so according to the relevant Australian Standard. Testing will be carried out at the buyer’s expense at Tegra’s rates and results available to the buyer upon receipt of payment for such testing.

10. WARRANTY

10.1 Tegra warrants that all products delivered are in accordance with the description on Tegra’s delivery docket.

10.2 All other conditions or warranties which would be implied into these Terms and Conditions of Sale by law or statute are excluded unless such exclusion is forbidden or made void by statute.

10.3 These conditions are governed by the laws of New South Wales. The parties submit to the non-exclusive jurisdiction of the courts there.

11. CONSEQUENCES OF DEFAULT

11.1 Should any money payable to Tegra become overdue and the buyer is unable to meet the payments or:

(a) Becomes insolvent or

(b) A receiver, manager or liquidator is appointed in respect of the buyer,

Tegra will be entitled to cancel the buyer’s order, and all monetary amounts owing to Tegra immediately become due and payable along with any administration charges as under clause 1.9(b).

11.2 Tegra will be entitled to pursue whatever measures it deems necessary to recover all monies payable.

11.3 Tegra will be entitled to pass to the buyer all costs incurred in the recovery of all monies payable to Tegra.

12. CANCELLATION

12.1 Tegra reserves the right to cancel these Terms and Conditions of Sale at any time before the products are delivered by giving written notice. Tegra will not be liable for any loss or damage arising from such cancellation.

12.2 At Tegra’s sole discretion the buyer may cancel the delivery of products. The buyer will be liable for any costs incurred up to the time of cancellation.

13. PRIVACY ACT 1988

13.1 The buyer agrees for Tegra to obtain credit references from suppliers and credit reporting agencies about the buyer in relation to credit to be provided by Tegra.

13.2 Tegra will abide by the Privacy Act 1988 in relation to obtaining, disclosing, storing, destroying and keeping sensitive personal information private.

13.3 A copy of Tegra’s Privacy Policy is available on the Tegra website

Environmental Policy

Environmental Policy

Tegra Australia’s goal is to carry out their day to day operations in a responsible and efficient manner in order to cause minimal harm to the environment as possible.The strategies required to achieve this include:

  • Transporting, storing and handling all materials in order to minimise, if not eliminate, dust, noise and spillage.

  • Utilise the best available equipment and technology to gain the maximum efficiency from, as well as, minimising the energy used.

  • Minimise the creation of waste wherever possible by recycling all used waste oil, paper, plastic, metals etc.

  • Utilise recycled products whenever possible.

  • Ensure all buildings and yards are designed and operated in order to hold any contaminates within the site at all times, and particularly during rain.

  • Where possible, utilise rain water run-off.

By implementing and following these basic principles the daily and long term operations of the company can be carried out with minimal impact to the environment.

WHS

Tegra Work Health and Safety Policy

Tegra Australia accepts that the safety of its workers is of the utmost importance and is a major part of the Company’s operation.

The Company’s Safety Policy is to eliminate or minimise so far as is reasonably practicable, the risk arising from the Company’s activities of accident or injury to any person.

This policy will be carried out by developing and maintaining an effective and ongoing Mine Safety Management Plan and Procedures Manual for Concrete Plants, aimed at safeguarding workers and other persons from accidents.

Health, Safety and Welfare is both an individual as well as shared responsibility of all workers and visitors.

Tegra Australia Management shall:

  • Plan, Develop, Implement and Monitor the Work Health & Safety Policy, Mine Safety Management Plan and the Procedures Manual for Concrete Plants.

  • Promote communication about Health, Safety and Procedures as a normal component of all aspects of work.

  • Take effective action to provide and maintain a healthy and safe workplace.

Workers and sub-contractors shall share the responsibility to:

  • Work in a healthy and safe manner.

  • Encourage others to work in a healthy and safe manner.

    • Co-operate with Management by supporting, promoting and abiding by the Work Health & Safety Policy, Mine Safety Management Plan and Procedures Manual for Concrete Plants.

    • Promptly report accidents, unsafe practices or conditions that become apparent and work with others to promote a safe workplace.

Quality Control

Quality Policy

Tegra Australia manufacture and deliver quality premixed concrete, as well as, a range of sands, aggregates, soil and landscaping supplies for use in the building, road construction and domestic industries.

The company recognises that it is the responsibility of suppliers and contractors operating within these industries to meet their contractual obligations to produce quality products and perform quality services which comply fully with the applicable Australian Standard and which suits the customer’s requirements.

It further recognises that the diligent operation of a quality control system leads to efficient and effective execution of the works with a minimum of errors or delays and delivers a consistent quality product every time.

While the company can provide the means and equipment to produce and deliver such quality products, it is only through the dedication, attention to detail and commitment of the staff that such high standards can be continually delivered.

The company shall continue to improve the quality of its systems, products and delivery through consistent reviews.